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Case Study
Case Study

Dental Clinic Patient Engagement

A dental clinic, seeking to improve patient care and clinic efficiency, implemented a comprehensive bulk SMS strategy. They sent out personalized appointment reminders, reducing no-shows by 50%. Additionally, the clinic sent educational content about dental hygiene and exclusive offers for regular check-ups and teeth whitening services. They also included a feedback link in their SMS after each visit, significantly improving patient engagement and satisfaction. Their strategy not only improved clinic operations but also enhanced patient health awareness, leading to a 35% increase in regular check-up appointments and a 25% increase in elective services like teeth whitening.

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